Business Base
Support
Help with your account, your plan, and every feature inside it.
Every solution runs through a Business Base account. An account is created when you sign up, when we run your audit report, or when we set one up for you. Even a website-only customer is built, billed, and supported in it. Add-ons come from the Vendasta Marketplace, or from our AI plus human support, right inside Business Base.
In your account and online
Ways to get help
Call or text
One number takes calls and texts, +1 321 485 6285. Conversation AI answers, and a person follows up.
Your Business Base account
Ask from inside your account. Every solution is supported there.
Web chat
George, our web chat agent, is on every page of this site, and our other agents answer calls and texts. A person from our team follows up when your question needs one.
Bottom right of any pageHow it works
In person or by video
We come to your shop, or meet you by video, in Orange and Seminole County.
Coming: WhatsApp and other chat apps, with no dates yet.
In person
Support, in person and online
We serve local small businesses in Orlando today, in Orange and Seminole County, with Brevard and Volusia planned. Get help in person at your shop or next to your work vehicle, or online.
Local Web Pilot is a family and friends owned and operated business. We're a product of Orlando and Central Florida, driven to serve the local business community. We're happy to meet you in person—at your shop, next to your work van, or at a coffee shop. Once you're using Business Base by Local Web Pilot (paid or free), you can also get support directly from inside the app.