Own a local business in Greater Orlando?Greater Orlando Business?Claim your listingClaim your listing

Business Base

Features

Tools for your local business, in one place

Business Base brings your listings, reviews, messages, and customer list into one app. Cruise and Orbit add AI review replies and AI web chat.

Applications, Systems, & Services

  1. Local SEOKeep your listings accurate and track how you show up when customers search on Google and across the web.
  2. Part of Local SEOCitation BuilderSubmit your name, address, and phone number to major data aggregators, like Localeze and Foursquare, which pass them on to many directories, so your details match across the web.
  3. Part of Local SEOListing SyncCreate and update your business listings from one dashboard, across a network of search engines, social networks, directories, and navigation systems. Change your hours in one place and send the update out.
  4. Reputation AISee your reviews from the sites you connect in one place, and reply from the app. On Cruise and Orbit, AI suggests replies that you edit.
  5. Social MarketingOn Cruise and Orbit, or as an add-on: plan and schedule your social posts on a calendar, see how they perform, and get AI help with the writing.
  6. Conversation AIEngage with your customers across the channels they're on, from one unified inbox, with AI-assisted web chat lead capture on Cruise and Orbit.
  7. CampaignsCreate unique content, target specific audiences, and track engagement with CRM integration. Customize templates and schedule campaigns to reach customers directly.
  8. Advertising IntelligenceSee your ad campaigns from Google and Facebook in one place and compare them side by side, so you can see what is working.
  9. Add-on to Advertising IntelligenceAdvanced ReportingAn add-on to Advertising Intelligence. Pick campaigns, compare them side by side, and see keyword, ad, YouTube, and Google Analytics tables updated in real time.

Added Value & Advantages

  1. Unlimited UsersNo limit on team members, on any plan.
  2. Unified, Cross-Channel InboxConversations from your channels in one unified inbox, including leads captured by AI-assisted web chat on Cruise and Orbit.
  3. Approximate IntelligenceOn Cruise and Orbit, AI suggests review replies and answers web chat, and a person can take over a chat. On Orbit, AI can reply to reviews for you, and you choose which wait for your OK.
  4. Integrated AutomationSet up automations in the same app where you manage your contacts, reviews, and campaigns.
  5. Built-in StoreA marketplace inside your account, with products and services from Local Web Pilot and other agencies and providers in and around Orlando, all in one place to pay.
  6. Integrated CRMKeep your customers and leads in one contact list. Email campaigns come with Orbit, or as an add-on. Text campaigns are an add-on.
Support, in person and online.Support from real people, in person around Orlando when you ask, and inside the app.