Imagine your local business slaying online. Let's go!

We are Local Web Pilot, an Orlando-based organization dedicated to assisting Central Florida local businesses like yours in streamlining their online presence and maximizing profits. Our value is rooted in conducting thorough research, creating actionable content, providing effective solutions and services, and cultivating a supportive community that empowers your business to thrive on the web.

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We are focused on Orlando businesses, but every business is welcome.

Take Command & Control of Your Local Business. Then Accelerate It!

With our Business App you will get a unified, intuitive, and automated set of tools to attract, convert and engage your customers and guests. All under one login and affordable monthly subscription.

• Book a 60 minute demo & consultation today

Streamlined Management

Effortlessly oversee your business's online presence from a single platform. With our integrated system, software, and service, you can save time and resources by managing reputation, social marketing, local SEO, unified inbox, and campaigns all in one place. Say goodbye to juggling multiple tools and vendors and welcome the simplicity of centralized control.

Enhanced Efficiency

Boost productivity and effectiveness with our intuitive tools designed to streamline your workflows. From scheduling social media posts to responding to customer inquiries promptly, our solution empowers you to accomplish more in less time. Experience the ease of managing your business's online operations with confidence and efficiency.

Maximized Impact

Elevate your business's online presence and stand out in your local market. Our comprehensive command center equips you with the tools and insights needed to execute targeted marketing campaigns, improve customer engagement, and strengthen your brand's reputation. Unlock the full potential of your business online and watch as your impact grows.

Systems as a Service

Are you tired of navigating through a sea of disconnected, bloated, and costly software and app solutions? Say hello to Business App by Local Web Pilot.Gone are the days of managing multiple disjointed tools. Our solution offers a unified system built on a robust platform, simplifying your operations and cutting costs.With Business App by Local Web Pilot, bid farewell to compatibility issues and inflated expenses. Everything you need is seamlessly integrated into one comprehensive package, customized to meet your unique requirements.Unlock efficiency and productivity with our integrated approach. Streamline your workflow, optimize resources, and propel your business forward with Business App by Local Web Pilot.

Reputation Management

Today, the online reputation of your business is defined by your customers.

Reviews, accurate business information, and social media activity impact your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Discover Your Local Search Presence

Innovative SEO Grid:
Use our local SEO tool and platform to track growth and give your business a competitive edge.
Effortless Listing Management:
Manage listings on Google, Facebook, Apple, and more from a unified dashboard, simplifying profile management.
Google Business Profile Insights:
Understand how your business is performing on Google Search and Maps with valuable customer activity insights.
Keyword Tracking:
Inform your SEO strategy with data that shows exactly which keywords are helping you rank in Google organic search and Google Maps.
AI-Powered Descriptions:
Save time and work smarter with AI-powered business descriptions.

Monitor, Improve, and Take Control of Your Online Reputation

Monitor Your Online Presence: Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts, and get progress reports to see how your reputation has improved.Centralized Review Management:
Manage your online reputation from one place: compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.Improve Search Rankings: Show up where people are looking: improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.Comprehensive Mention Monitoring:
Hear what customers are saying all over the web: monitor when your business is mentioned in various sources, including news sites, blogs, and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.Stay Informed with Reports and Alerts:
Stay informed with automated reports and alerts: executive reports break down how your business is faring in online conversations and help you understand what to do. Alerts are also sent every time new information is found.
FAQs

FAQs

Why is a strong online presence important for a local business like mine?

A strong online presence is the first step toward success. Your customers and prospects need to be able to find you both online and in person. Consider this: when was the last time you went out to eat at a new restaurant or planned to see a new movie without looking it up online first? Chances are, you did some research beforehand, and it's extremely likely that your customers are doing the same. When customers and prospects look you up online, make sure they can find you and that the information they come across is correct.

Why is it important for a local business like mine to have a mobile-optimized listing?

For SEO, priority is given to a good customer experience on mobile devices. Consumers use mobile devices to find desired goods or services and typically begin these searches with a category or brand search. For example, a brand search might be “Joe’s Pizza in Denver,” and a category search might be “Pizza in Denver.” Often, the location doesn’t need to be explicit on a mobile device. In the case of a category search, the user has the intent to purchase something in a category but hasn't decided on a specific brand. These searches are heavily skewed toward proximity and location, so search engines deliver the closest locations. It's crucial that your location information is crawlable, displayed on each page, and included in metadata and keywords.

Inbox

AI-Assisted Web Chat Lead Capture

Get found. Generate traffic. Grow revenue.

Boost your customer communication with a shared inbox designed to streamline conversations from multiple sources into a single location. Equipped with multi-channel integrations such as Google Business Messages, Facebook Pages, SMS, and an AI-powered webchat widget, all your communications are centralized to ensure rapid response times that will impress your customers and prospects alike.

Key Features

Benefits

FAQs

How does the AI-assisted web chat lead capture work?

The AI-assisted web chat replies instantly to leads, engaging them with conversational behavior, answering FAQs, and capturing essential contact information such as name and mobile phone number (or email address as a fallback). This ensures your business can follow up promptly, even when you're busy. The AI web chat widget can be installed on any website to engage visitors and capture leads.

What other channels will be integrated?

Currently, Inbox Pro integrates customer messaging from your website, Google Profile, Facebook Page, Email, and SMS. Integration with Instagram DMs is coming soon.

If I install the chat widget on my website, will it be only the AI agent answering customers, or will real agents talk to customers?

The web chat is 100% AI-managed for lead capture. The AI assistant captures the lead's name and number, then notifies your business. You can then reply via SMS, moving the conversation off the website and onto the customer's phone for further interaction.

What websites are supported to install the web chat widget?

The web chat widget can be installed on any website where you can embed code in the element. It supports platforms such as WordPress, Carrd, Webflow, Shopify, Wix, and more.

What websites are supported to install the web chat widget?

The AI assistant can access information from the business profile to answer basic questions about services, location, contact info, and hours. You can also add custom Q&A to the AI assistant for answering frequently asked questions not covered in the business profile. Soon, the AI assistant will gather business information directly from the website to enhance its responses.

Local SEO

Capture and Convert More Leads with Ease

Reviews, accurate business information, and social media activity impact your reputation and whether a consumer decides to do business with you. You need a way to manage all of these factors in a scalable way. We can help!

Discover Your Local Search Presence

Innovative SEO Grid:
Use our local SEO tool and platform to track growth and give your business a competitive edge.
Effortless Listing Management:
Manage listings on Google, Facebook, Apple, and more from a unified dashboard, simplifying profile management.
Google Business Profile Insights:
Understand how your business is performing on Google Search and Maps with valuable customer activity insights.
Keyword Tracking:
Inform your SEO strategy with data that shows exactly which keywords are helping you rank in Google organic search and Google Maps.
AI-Powered Descriptions:
Save time and work smarter with AI-powered business descriptions.

Monitor, Improve, and Take Control of Your Online Reputation

Monitor Your Online Presence: Monitor what people are saying about you online and improve your visibility in local search. See how you stack up against the competition, stay in the know with automated alerts, and get progress reports to see how your reputation has improved.Centralized Review Management:
Manage your online reputation from one place: compile reviews from dozens of sites so you can easily see what’s being said about your business online. Plus, use competitive benchmarking to see how you stack up to the competition.Improve Search Rankings: Show up where people are looking: improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.Comprehensive Mention Monitoring:
Hear what customers are saying all over the web: monitor when your business is mentioned in various sources, including news sites, blogs, and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.Stay Informed with Reports and Alerts:
Stay informed with automated reports and alerts: executive reports break down how your business is faring in online conversations and help you understand what to do. Alerts are also sent every time new information is found.
FAQs

FAQs

Why is a strong online presence important for a local business like mine?

A strong online presence is the first step toward success. Your customers and prospects need to be able to find you both online and in person. Consider this: when was the last time you went out to eat at a new restaurant or planned to see a new movie without looking it up online first? Chances are, you did some research beforehand, and it's extremely likely that your customers are doing the same. When customers and prospects look you up online, make sure they can find you and that the information they come across is correct.

Why is it important for a local business like mine to have a mobile-optimized listing?

For SEO, priority is given to a good customer experience on mobile devices. Consumers use mobile devices to find desired goods or services and typically begin these searches with a category or brand search. For example, a brand search might be “Joe’s Pizza in Denver,” and a category search might be “Pizza in Denver.” Often, the location doesn’t need to be explicit on a mobile device. In the case of a category search, the user has the intent to purchase something in a category but hasn't decided on a specific brand. These searches are heavily skewed toward proximity and location, so search engines deliver the closest locations. It's crucial that your location information is crawlable, displayed on each page, and included in metadata and keywords.

Social Marketing

Social media is hard to do on your own. You need to come up with a nonstop stream of relevant content and engage with customers across all social channels, every single day.We help by giving your business one place to stay social. Generate leads, schedule ready-to-publish content, and communicate with your followers all from one place. Finally, a tool that makes managing social media simple.

FAQs

How can social media help me generate leads?

It's easy! By setting up a list of searches, you can find customers in your area and start an immediate conversation. Here are 3 easy steps. First, find words and phrases that relate to your products or services. If you’re a locksmith, try “locked keys in car”. Next, respond to the relevant search results by starting a conversation or making the person an offer. And finally, seal the deal and fulfill your end of the bargain. The system will automatically record all conversations for future viewing.

What's social media's role in customer service?

Companies know that customer service is important, but a lot of businesses still haven’t formed a specific strategy for addressing online concerns and building social relationships. With 89% of U.S. consumers saying that they’ve gone to a competitor after a poor customer service experience, it’s clear that a business’s ability to listen to complaints and provide solutions is linked to its success.

How are social audiences built?

Did you know that 90% of small businesses have Facebook pages, but that almost one third of them have less than thirty-two fans? Building an engaged audience can be difficult, and for many local businesses it’s the reason why they quit updating their pages long ago.In order to create a successful following on social media, every post needs to have value. This means posting timely, relevant, and engaging content.

What are the top features?

Campaigns

Elevate Your Marketing with AI-Powered Campaigns

Greet new customers, entice purchasers with promotions, or build anticipation for upcoming events with email marketing campaigns. With the AI-powered email builder, you can get unique text and imagery for any occasion or audience from a single prompt. Sending tailored campaigns to a targeted audience is easy with full CRM integration. Filter contacts by location, industry, or other criteria to curate a recipient list in seconds. After a campaign has been sent, each recipient contact's engagement with the emails is shown in the Activities section of their contact record.

Key Features

Key Features

FAQs

Can contacts from Business App's Contacts page be added to campaigns?

Yes! You can add recipients in bulk to an existing campaign by filtering the Contacts page by the desired criteria and pressing "Add to Campaign."

Can contacts from Business App's Contacts page be added to campaigns?

You can send up to 10,000 emails each month by default. Additional email-sending limits can be purchased in increments of 1,000 or 10,000 as an add-on.

Can I generate SMS messages with AI?

Soon! AI content generation is currently available for email campaigns and will be available for SMS campaigns in 2024.

Advertising Intelligence

What is Advertising Intelligence?

Advertising Intelligence brings your advertising campaigns under one roof and provides a real advertising ROI for your business. Smart comparison tools help you uncover recipes behind rockstar campaigns, pinpoint what’s really making you money, and see the big picture of your advertising efforts.

What is Advertising Intelligence?

Use Advertising Intelligence to consolidate reporting from the following platforms:

FAQs

What are the top features?

What advertising platforms are included with Advertising Intelligence?

Google Ads:

Facebook Ads:

Get the Best Support You Have Ever Had

Serving local business in Orlando, exclusively

Local Web Pilot is a family (and friends) business. We are a product of Orlando, and serve the business community. Which means, we are more than happy to support you in person, at your shop or next to your work van, at a coffee shop, or over a beer.

Once you are a user of Business App by Local Web Pilot, you can get support from inside the app, as well.

• Meet John from the Success & Support Team

Get a free web audit

How does your business look online?

Receive a complimentary website and web presence performance review along with a personalized consultation.

Become one of our select partners

We are looking for 50 39 Local Business Partners

As we expand Local Web Pilot with our suite of software, services, and systems, we're eager to collaborate with genuine partners across every industry we serve. If you're interested, take the first step and apply to become one of our early partners.Join forces with our Orlando-based, family-owned and operated agency to fuel the growth of your local business. We have deep experience in tech and local business.Fill out the form on this page and let's get started on this journey together.

Demo of our Command Center App

Watch.