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Support

Web chat

George, our web chat agent, is on every page of this site, and our other agents answer calls and texts. A person from our team follows up when your question needs one.

Web chatBottom right of any page

When to use it

  • You're reading our site and have a quick question.
  • You're not sure which solution or plan fits a local business like yours.
  • You'd rather type than call.

How it works

  1. Open George, the chat at the bottom right of any page on this site.
  2. Type your question in plain words.
  3. George replies, and a person from our team follows up when your question needs one.

What to expect

  • George replies in the chat.
  • A person from our team follows up when your question needs one.
  • We do not put a number on how fast we reply. We would rather answer well, with a person behind it.

Other ways to get help

Every solution runs through a Business Base account. An account is created when you sign up, when we run your audit report, or when we set one up for you. Even a website-only customer is built, billed, and supported in it. Add-ons come from the Vendasta Marketplace, or from our AI plus human support, right inside Business Base.

Coming: WhatsApp and other chat apps, with no dates yet. All of Support