Support
Your Business Base account
Ask from inside your Business Base account, and a person from our team follows up there.
Your Business Base accountMessage us from inside it. Your conversation history stays there.
When to use it
- If you have a Business Base account, you can ask from inside it.
- Your question is about a solution you use, your plan, or something inside your account.
- You want your questions and our answers kept in one place.
How it works
- Log in to your Business Base account.
- Ask your question from inside the account.
- AI helps us sort it, and a person from our team follows up.
What to expect
- A person from our team follows up in your account when your question needs one.
- We do not put a number on how fast we reply. We would rather answer well, with a person behind it.
- Your questions and our answers stay together in your account.
Other ways to get help
Every solution runs through a Business Base account. An account is created when you sign up, when we run your audit report, or when we set one up for you. Even a website-only customer is built, billed, and supported in it. Add-ons come from the Vendasta Marketplace, or from our AI plus human support, right inside Business Base.
Coming: WhatsApp and other chat apps, with no dates yet. All of Support